McMaster-Carr logo
    International Delivery Banner

    The Complete Source
    for Everything In Your Plant

    Anywhere in the World.

    Contact us with any questions. We're ready to help 24/7.

    700,000+Products
    98%Ship from Stock
    150+Countries
    1-4 DayInternational Delivery

    How to Order or Request a Quote

    Place an order on our website, by email, by phone, or via CXML. We have no order minimums. Quotes are available on our website within an hour.

    Shipping & Delivery

    98% of products ship from stock same day. Carriers will contact you to arrange payment for duties and taxes. For Canadian shipments, our standard delivery includes customs clearance.

    CAD

    We have over 650,000 CAD models. Design with accurate 3-D and 2-D CAD models, available for download at no cost.

    Payment Terms

    Our payment terms are net 30 days from the ship date. We offer a 2% discount for invoices paid within 10 days of the ship date. We also accept credit cards (Visa, Mastercard, or American Express).

    Reduce administrative costs with automated workflows. Contact us at eProcurement@mcmaster.com with any questions or to move forward with integration.

    We support the products we sell and accept returns and exchanges on most orders. We do not charge a restocking fee, and a return material authorization is not required. To return or exchange a product from outside of the United States, contact sales@mcmaster.com.

    How to Order

    Website

    When you are ready to place your order, go to ORDER in the top right-hand corner of your screen and log in or create an account.


    An account is not required to place an order. However, creating one allows you to save your information for faster checkout, access invoices and packing lists, download material certificates, and view order history and tracking information as soon as orders ship.


    How to Log in or Create a Login

    Fill in the requested fields and click PLACE ORDER.

    How to fill in the Order Page

    Email

    Send us your order or question at sales@mcmaster.com, and our team will confirm receipt and assist you promptly.

    Phone

    Reach us by phone 24/7 to place an order or ask a question in the following languages:

    • English: +1-630-600-3600 or +44-20-3996-6592
    • Spanish: +1-630-833-7100
    • French: +1-330-995-5855

    CXML

    Reduce administrative costs with our eProcurement capabilities. Contact us at eProcurement@mcmaster.com with any questions or to move forward with integration.

    Request for Quote

    Pricing and lead times are available on our website. We have a transparent pricing model and charge all customers the same price. McMaster-Carr does not require a quote to place an order, but if you need one:


    Request a quote by adding the items you need to the ORDER page and selecting Get a quote from the menu at the top of the page. Enter or confirm the Email, Delivery address, and Delivery method fields. Click GET A QUOTE, and we will email it within an hour.

    How to request a quote

    Shipping & Delivery

    We ship 98% of our products from stock the same day we receive your order. For shipments to Canada, learn more here.


    We deliver to commercial addresses worldwide in 1–4 days. All international orders ship from our warehouses in the United States, and we do not have distributors outside the United States. We do not ship to residential addresses, traders, or resellers outside the United States and Canada.

    Delivery Times

    See estimated delivery times for your country here.

    Carrier Preferences

    Standard shipping is DHL Express prepaid. You can also use your DHL, FedEx, or UPS collect number.


    You can select your Delivery method on the ORDER page. DHL Express prepaid shipping charges are viewable under "Standard" and "Air."
    If you would like the order to ship collect, select "Other", enter your preferred carrier in the "Delivery method" field, and enter your collect account number in the "Collect account number" field.

    Choosing delivery method

    In Transit

    We will send tracking information to the email address you provide when your order ships and a notification once it is delivered.

    Clearing Customs

    All shipments include a packing list with a Certificate of Compliance and a commercial invoice containing relevant export and import information, including Country of Origin, HS Code, Schedule B number, and ECCN. REACH and RoHS status can be found on our website within each product’s detail page. The carrier will contact you during transit to arrange customs clearance and payment of duties and taxes.

    Questions?

    Contact us anytime.